Satisfactio is a digital tool for hotels and restaurants which allows the brand to obtain guest feedback related to the quality of products and services, providing a great platform to review and manage all the information received. From this platform you will be able to evaluate, analyze, and compare data in a simple and flexible way.
These are some of its features:
Survey exists in a variety of languages
Allows for an unlimited number of questions and answers
Assigns questions by segment
Visual and intuitive
Analyzes reports in a very simple way
Available for iOS, Android, Windows, MacOS and Linux
Shows location of guest completing survey
Can capture information even when not connected to the internet
More than 3 million surveys completed
More than 3 million
Start using it now!
Satisfactio is a friendly and easy to use platform. Start right now:
We complete the installation and setup, and we’ll coach you on how to use it.
Easily select the questions to create your guest satisfaction survey.
Invite your guests to use it from anywhere.
Review results immediately and compare your locations in real-time
Hotel Comparative benchmark
With Satisfactio you can compare all your locations independently or nested into one large view, in real-time.
Provides nested in-depth analytics
Compares responses to a question from different locations
Evaluate management teams separately
KPI-specific decision making
Receive feedback on your services in real-time and immediately solve problems. Don’t wait for social media comments, evaluation panels etc..
Response rates are high and answers are more “real” since survey is completed on-site, at the moment of having the experience.
Manage all your guest data from one platform. You will be able to edit, analyze, and measure results in a very flexible and simple way.
We have many years of experience with hotels and restaurants from Mexico, Dominican Republic, Curaçao, Saint Thomas, Costa Rica, Panama and Jamaica.